RigNet, Inc. Website Privacy Policy

Thank you for visiting the RigNet website and reviewing our privacy statement. Our privacy policy is clear: We will collect no personal information about you when you visit our website unless you choose to provide that information to us.

Information Collected

In the course of operating the RigNet Website, we may collect two types of information about our users: Personal Information and Non-Personal Information.

Personal Information

Personal Information is personally identifiable information, such as your name, address, email address, birth date and gender. We collect personal Information when you choose to provide it to us when requesting information or services, such as when you submit a form from our Website or choose to receive a RigNet newsletter. In addition, if you choose to contact any of our customer service representatives, we may keep a record of that correspondence so that we may fully address the subject matter.

Non-Personal Information

Non-Personal Information is information of an anonymous nature, such as an Internet Protocol Address (IP Address), the date and time you access our site, the type and version of browser and operating system you may be using, the pages you visit, and the website you may have come from and visit next. Aggregate information, such as demographic statistics of our users (e.g. average age or geographical allocation of our users), number of visitors and average time spent on RigNet’s Website or a specific page within the Website, is also considered Non-Personal Information.

Use of Personal Information

If you choose to provide us with personal information, as in an e-mail or by filling out a form with your personal information and submitting it to us through our website, we use that information to respond to your message or locate the information you have requested. We do not collect personal information for any purpose other than to respond to you, unless explicitly noted.

RigNet may also use Personal Information if it has reasonable grounds to believe the information could be useful when investigating a contravention of a federal, provincial or foreign law or in order to protect or defend a legal interest.

Use of Non-Personal Information

If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally.

We use this information to help us make our site more useful to visitors – to learn about the number of visitors to our site and the types of technology our visitors are using. We do not track or record information about individuals and their visits.

Disclosure of Personal Information

We will not sell or rent your Personal Information to anyone.

We will only disclose your Personal Information to third parties:

Where you have specifically given us your consent to disclose your Personal Information for a designated purpose;

Who are acting on our behalf as our agents, suppliers or service providers, solely to enable us to more efficiently provide you with a specific service. Such entities act under strict contractual controls, requiring them to maintain the confidentiality of all such Personal Information and to use such information solely for purposes related to the provision of RigNet services;

As may be set out in the Terms and Conditions applicable to a RigNet service, to facilitate the provision of such service, such as fulfilling legal requirements;

As required by law, including by an order of any court, institution or body with jurisdiction or authority to compel the production of information, or in order to protect or defend a legal interest; or

In connection with a RigNet corporate re-organization, merger or amalgamation with another entity, or a sale of all or a substantial portion of the assets of RigNet provided that the Personal Information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.

Website Security

Information presented on the RigNet website is considered proprietary information and may NOT be distributed or copied without explicit permission from RigNet.

Comments or Questions

If you have any comments or questions about the information presented here please forward them to info@rig.net