RigNet offers a complete range of SCADA services to meet customer requirements

 

  • Low to high data rate solutions
  • Power efficient – can work with or without AC using DC and/or battery/solar
  • Cost-effective and flexible pricing plans
  • Only global 24/7/365 SCADA support center
  • Advanced network security and network features for remote management

How customers are using RigNet’s SCADA solutions

SCADA equipment

Service Portfolio

IsatData Pro

isatdatapro

Services
Store & Forward

Coverage
Global

Communication type
Packet data

Benefits
Low power, small form factor, easy to install, low cost alarming, not affected by weather

Application reference
•    Remote Serial Data Connection
•    Generator Monitoring
•    Digital or Analog Sensors (4 I/O)
•    Tracking
•    Cathodic Protection
•    Navaid Monitoring
•    Battery/Power Monitoring
•    Tank Monitoring
•    RTU Emulation

BGAN M2M

bganm2m-1

Services
Standard IP

Coverage
Global

Communication type
TCP/IP, UDP/IP

Benefits
Low power, small form factor, easy to install, fast data transfer, usage monitoring, not affected by weather

Application reference
•    Medium Freq. Polling 1-100 times a day
•    PLC/RTU Polling
•    EFM Polling
•    Archive Data Collection
•    Data Logger File Transfer
•    Chromatograph Data
•    Real Time Monitoring
•    Backhaul Multiple Stations
•    Ethernet Connectivity

Ku-Band

kuvsat_scada

Services
32kbps, 64kbps, 128kbps, 256kbps, 512kbps

Coverage
North America

Communication type
TCP/IP, Serial Data

Benefits
Flat rate billing, high-speed data transfer

Application Reference
•    High Frequency Polling
•    Real Time Monitoring
•    PLC/RTU Polling
•    Backhaul Multiple Stations (possibly hundreds of stations)
•    EFM Polling Archive Data Collection
•    Data Logger File Transfer
•    High Data Traffic Applications
•    Ethernet Connectivity

Value-Added Solutions

Remote Data Monitor

remote_data_monitor
  • A scalable, Internet-based SCADA monitoring service
  • Automatically polls and retrieves data from remote sites. Data is presented on a user friendly and intuitive Web application
  • 80+ protocols to work with virtually any RTU/PLC
  • Secure 7 x 24 access via internet
  • Automatic 7 x 24 alarm notifications sent via text, email
  • Provides vehicle and vessel tracking
  • Fast installation and training
  • Easily customizable to retrieve various types of data: Pressure, volume, temperature etc.
    Integration directly into corporate accounting systems

IBIS

IBIS
  • Online Provisioning, Monitoring and Analytics Tool
  • Activate, suspend and deactivate SIM cards
  • Global view of all SIM cards, across all I-4 products from a single portal
  • Ability to log support calls directly through the portal
  • Run dynamic reports on usage and spend
  • View real time call data records
  • Usage monitoring, alerting and, where necessary, auto-suspension on high usage
  • Download SIM detail, invoices etc. into Excel

Remote Terminal Manager

remote_data_manager
  • Web-based application that enables customer and RigNet Support to manage and control unmanned Inmarsat terminals in field
  • Provides visibility
  • Basic (free) and advanced subscriptions ($) available

Ku-Band Service

24/7 Tech Support

  • Our NOC is proactive reporting issues and failures to customers, often before they even realize there is a problem.
  • Our NOC is staffed with experienced, GVF-certified operators, with tenures ranging from a minimum of 7 to 20+ years.
  • Customers can reach tech support with one single phone number every time.
  • Customers receive detailed monthly reports on all opened support tickets.

L-band Service

24/7 Tech Support

  • RigNet has a dedicated support desk for MSS
  • Support is focused on Inmarsat and Iridium voice and data services
  • Support is available for both land and maritime service