The Leader
In Oilfield
Communications

Global Communication Support

Support: around the clock, around the world Global Oilfield Communication Support

Keeping the lines of communication open is vital to your success. At RigNet, we back our oilfield communication services and products with support that begins with our fixed price solutions and continues with 24/7 live monitoring and technical support.

Day or night, our Network Operations Center is staffed by oilfield trained technicians and engineers ready to assist you quickly and efficiently. In addition, we provide support and technical training on our products to ensure you get the most out of your oil and gas communication solution.

Customer portal

RigNet customers can access their personal customer portal to monitor the performance of their communications links and other RigNet services.  You can instantly retrieve real-time information on network performance, status reports, usage statistics, telephone number lists, user guides, and much more.

You can access your portal at www.myRigNet.com/

If you are an existing RigNet customer and do not know how to access your customer portal, please contact us to receive your access details.

Email support worldwide

Email helpdesk@rig.net for support worldwide, including more local telephone support numbers.

Telephone support worldwide

Region Telephone
Region Telephone
United States +1 281.674.0130   Asia +65.6491.2020

  Toll-free: +1.888.974.4638   Australia +61.8.9224.5420









South America +55.22.2123.2898   Qatar Toll Free: 800.6020


+55.21.3956.9341
  +974.4458.6020




 


 
United Kingdom +44.1224.442130   UAE +971.4.367.6010
Norway +47.800.41.660   Saudi Arabia +966.1.268.7020

Nonstop technical support for all RigNet customers

To maintain the highest performance of your oil and gas network services while containing your costs, RigNet provides 24x7 live monitoring and technical support.

Oil-field trained technicians and engineers at our Network Operations Center are always standing by for support and general inquiry. Our response time is among the fastest in the industry.

Of course, technical support and training are always included in RigNet's fixed-price solutions.

Nontechnical support and account questions
Email sales@rig.net or call a RigNet office near you.

To learn more about RigNet customer support, email sales@rig.net or call a RigNet office near you.