The RigNet Approach

RigNet Has The Most Satisfied Customers in the Upstream Oil & Gas Industry. Here's Why.

Customer satisfaction is the result of great performance. RigNet delivers the highest level of performance for communications and other network-related services because we are organized around core values that promote excellence in every aspect of your service.

You will notice RigNet's superior performance from your initial activation throughout the entire duration of the service. Here's why.

1. Like you, we are upstream oil and gas people

RigNet serves the upstream oil and gas industry. Period. Our senior management, and key personnel throughout our organization, are all long-standing upstream oil and gas veterans. We are not using this industry as a springboard to deliver satellite services to other sectors.

Rather, we focus on delivering more and better expertise in every aspect of communications and networking solely for upstream oil and gas companies. We deliver comprehensive managed services that are ever more powerful, more global, more reliable, more flexible, more efficient and easier to use.

In short, we are 100% committed to you, your people and their needs.

2. Technological excellence, everywhere

RigNet applies its technology expertise toward delivering the best performance, reliability, security, and ease of use. Yet we do not seek to own network components. Why not?

First, technology for communications and real-time data advances rapidly. Hardware quickly becomes an expensive commodity - or worse, obsolete.

Second, with a commitment to excellence rather than certain types of equipment, we are under no pressure to sell you any particular components or bandwidth. We can focus on your needs, rather than our overhead. We can source the best, most reliable existing technology for your job, from world-class suppliers, at the best price.

3. Unrelenting customer service

Managed communications and network services are our core business, not yours. That's why we deliver a true end-to-end solution. We install it. We provide all the hardware. We set everything up. We provide live, 24x7 monitoring and technical support by oil field-trained personnel. We simplify the billing to assure that you're on budget. We realize that communications and network services aren't the biggest part of your operation, but their performance and reliability are essential for your success - and ours.

With a comprehensive understanding of your needs, unsurpassed technology, plus the industry's most responsive service, RigNet is designed from the ground up to be different - and to deliver the highest level of performance and reliability.

Learn first-hand about the RigNet Approach

To see how RigNet's unique approach can improve your operations, speak with a representative in your region. Or email sales@rig.net