Support
Support: around the clock, around the world
Keeping the lines of communication open is vital to your success. At RigNet, we back our products and services with support that begins with our fixed price solutions and continues with 24/7 live monitoring and technical support.
Day or night, our Network Operations Center is staffed by oilfield trained technicians and engineers ready to assist you quickly and efficiently. In addition, we provide support and training on our products to ensure you get the most out of your communication solution.
Telephone support worldwide
- Support Americas: +1 281 674 0130
- Toll-free Americas +1 888 974 4638
- Support Europe:
| UK: +44 1224 442 130 |
| NO: +47 800 41 660 |
| LicenseWeb (08:00 – 17:00): +47 800 33 066 |
- Support Asia: +65 6491 2020
- Support Australia: +61 8 9224 5420
E-mail us for support worldwide, including more local telephone support numbers.
Nonstop technical support for all RigNet customers
To maintain the highest performance of your network services while containing your costs, RigNet provides 24x7 live monitoring and technical support. Oil-field trained technicians and engineers at our Network Operations Center are always standing by for support and general inquiry. Our response time is among the fastest in the industry.
Of course, support and training are always included in RigNet's fixed-price solutions.
In addition, all RigNet customers get a customized website to monitor the performance of their communications links and other RigNet services. You can instantly retrieve real-time information on network performance, status reports, usage statistics, telephone number lists, user guides, and much more.
If you are an existing RigNet customer and do not know how to access your company-specific support web site, please contact us to receive your access details.
Nontechnical support and account questions
Email sales@rig.net or call a RigNet office near you.
To learn more about RigNet customer support, email sales@rig.net or call a RigNet office near you.
